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Research

  • New Study Shows that Trust Can Last

    A new study co-authored by Yale SOM’s Florian Ederer explores how the trust we place in one another is affected by our ability to communicate and by the passage of time.

    Illustration of two people with pockets full of money shaking hands in front of clock
  • Firms Sacrifice Worker Safety When Demand Is High

    Using data from the U.S. mining industry, Yale SOM’s Kerwin Charles and his co-authors investigated the relationship between higher demand and safety, and found that increased investment in safety measures is overwhelmed by the incentive to increase production while prices are high, leaving workers less safe overall.

    A mining engineer working with a drill in a Nevada gold mine under construction in 2004. Photo: Greenshoots Communications/Alamy Stock Photo.
  • In Finance Field, Gender Disparities Are Significant—But Shrinking

    More women are being hired for finance positions at top business schools, according to a study co-authored by Yale SOM's Heather Tookes, but progress is slow. The study suggests that this may be due to limited collaborator networks.

    Detail from "Graduates" by Judy Pokras
  • Admitting a Purchase Mistake Makes Online Reviews More Persuasive

    Yale SOM’s Taly Reich has conducted a series of studies exploring the surprising value of mistakes. In her latest paper, she and her co-author show that shoppers are more likely to purchase a product after reading a review that describes making a prior purchase mistake.

    A customer returns a package at an Amazon Locker location in a Whole Foods Market grocery store in Lake Oswego, Oregon. Photo: Tada Images/Alamy Stock Photo.
  • What’s the Right Price?

    A new study co-authored by Yale SOM’s Kevin Williams suggests that the zone pricing employed by home improvement chains benefits some consumers at the expense of others—and costs one of the two giants potential profits.

    A display at a Home Depot in Louisville, Kentucky. Photo: Luke Sharrett/Bloomberg via Getty Images.
  • How Machine Learning Can Find Extremists on Social Media

    Yale SOM's Tauhid Zaman investigated how artificial intelligence could assist efforts to detect and suspend extremist accounts, before they are used to recruit members and spread propaganda.

    A complex network diagram with some nodes highlighted in red
  • Under Competitive Pressure, Nursing Homes Appear to Game Rating System

    Research co-authored by Yale SOM’s Amandine Ody-Brasier suggests that ratings based on self-reporting may be unreliable, and offers a solution: hide the thresholds for jumping to higher ratings.

    An elderly man in a nursing home
  • We’re Not Sure What Authenticity Is, But We Know We Like It

    Foodies, employees, and art lovers all prize authenticity—but each means something a little different when they say that something or someone is authentic.

    A man inspecting a diamond using a magnifying glass, with a trash can full of discarded diamonds behind him
  • Researchers Propose New Method to Hedge against the Risk of Climate Disaster

    Markets could be a huge part of mitigating climate risk. A proposal from Yale finance faculty seeks to make that a reality.

    Firefighters battling the Getty fire in the Brentwood Heights neighborhood of Los Angeles on October 28, 2019. Photo: Brian van der Brug/Los Angeles Times via Getty Images.
  • A Few Seconds of Speech Sparks Class Bias in Hiring

    New research by Yale SOM’s Michael Kraus shows that people can accurately assess a stranger’s socioeconomic position based on brief speech patterns and that these snap perceptions influence hiring managers in ways that favor job applicants from higher social classes.

    A green pear with a green speech bubble and a red apple with a red speech bubble