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Ideas from the Yale School of Management

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The Ethnography of Organizational Change

Using the tools of ethnography, Yale SOM’s Julia DiBenigno meticulously documents the lived experience of people at work to uncover the root causes of complex problems and devise solutions that change organizations for the better.

Julia DiBenigno
Construction of new housing in Falls Church, Virginia, in 2023.
An illustration of people working in an office, some shaded blue and some shaded red
Insights on

The Fed Is Cutting Rates Soon. Should I Wait to Get a Loan?

Many homebuyers and other borrowers incorrectly believe that they get a lower rate by waiting until a cut becomes official, according to Prof. Kelly Shue. This misconception is so widespread that it can undercut the effectiveness of Fed monetary policy.

Mortgage rates in the window of a Bank of America office
Collection No. 8

Are You Ready for AI?

Of the many technologies that have changed our lives since the invention of the microchip, generative AI may have had the most dramatic debut. ChatGPT is likely the fastest-growing internet service ever, and every major tech company is scrambling to incorporate Large Language Models into their products. We’ve been talking with Yale faculty and alumni about the potential of the technology to both advance and disrupt our society.

An illustration of a robot greeting an office worker drinking coffee
Collection No. 7

Confronting the Climate Crisis

Yale Insights is talking with the scholars and practitioners who are providing the expertise and leadership to make the adaptation and mitigation of this unprecedented challenge a reality.

ESG data is exposing climate risk
Collection No. 6

Leading through COVID

COVID-19 has created leadership challenges for every kind of organization. Some are working to help the sick or the hungry, or to maintain vital services. All are scrambling to stay connected with their employees and remain economically viable. We've been talking with Yale SOM alumni about the challenges that they are facing, and hearing about their professional and personal lives during the global pandemic.

Illustration depicting home office & financial crisis during COVID