Skip to main content

Ideas from the Yale School of Management

Current stories

AI Can Write a More Believable Restaurant Review Than a Human Can

Yale SOM’s Balázs Kovács used ChatGPT to write a series of Yelp-style reviews, as well as collecting real reviews from the site, and then asked human subjects to decide which was the real thing. They were more convinced of the authenticity of the AI-written reviews.

A robot sitting at a table at a restaurant, writing a Yelp review on a smartphone
A Chipotle chef with Chippy, an autonomous kitchen assistant that makes tortilla chips
An illustration of bunches of grapes in which each grape is a human face
Insights on

SEC Chair Gary Gensler on the Future of Systemic Risk in Financial Markets

The SEC chair talked with Yale SOM’s Andrew Metrick about lessons in resilience following the Global Financial Crisis and a fast-approaching future where AI and quantum computing will deliver transformative, potentially destabilizing, impacts on the financial system.

Gary Gensler testifying at a congressional hearing
Collection No. 8

Are You Ready for AI?

Of the many technologies that have changed our lives since the invention of the microchip, generative AI may have had the most dramatic debut. ChatGPT is likely the fastest-growing internet service ever, and every major tech company is scrambling to incorporate Large Language Models into their products. We’ve been talking with Yale faculty and alumni about the potential of the technology to both advance and disrupt our society.

An illustration of a robot greeting an office worker drinking coffee
Collection No. 7

Confronting the Climate Crisis

Yale Insights is talking with the scholars and practitioners who are providing the expertise and leadership to make the adaptation and mitigation of this unprecedented challenge a reality.

ESG data is exposing climate risk
Collection No. 6

Leading through COVID

COVID-19 has created leadership challenges for every kind of organization. Some are working to help the sick or the hungry, or to maintain vital services. All are scrambling to stay connected with their employees and remain economically viable. We've been talking with Yale SOM alumni about the challenges that they are facing, and hearing about their professional and personal lives during the global pandemic.

Illustration depicting home office & financial crisis during COVID