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Leadership

How Experts Without Authority Create Change in Their Organizations

Julia DiBenigno, professor of organizational behavior, studies how employees at the bottom of the org chart figure out ways to make themselves heard.

A woman in blue scrubs sitting at a table with executives in suits
  • Never Let Them See You Sweat? Maybe That’s The Problem

    Yale SOM’s Heidi Brooks, an expert in everyday leadership, writes that our efforts to appear composed and professional at work are getting in the way of connecting with our colleagues—and making us less effective at our jobs.

    A photo of a woman holding a smiley face in front of her own face
  • Flying a National Airline Through Bankruptcy

    Gilbert Santa Maria ’91 took over the struggling Philippine Airlines months before the COVID pandemic. He talks about finding creative ways to keep the airline flying and steering it toward a more sustainable future.

    A Philippine Airlines plane coming in for a landing past a mountain
  • The Little Decisions that Make Big School Districts Work

    Nicole Milberg ’07, a former district leader for Chicago Public Schools, reflects on the business frameworks that principals need and the unique challenges of leading students, families, and teachers at the same time.

    An adult teacher laughing with a group of school children
  • Taking a Principled Approach to Private Equity through Relationships with Organized Labor

    Adam Blumenthal ’89, the founder of Blue Wolf Capital, has worked productively with unions to grow the value companies provide to shareholders and employees alike.

    Contractors in hard hats at a job site
  • Restoring Faith in Capitalism Starts with How Companies Create Value

    Confidence in the economic system is declining amid a growing view of corporate success as a zero-sum game. Yale SOM’s Ravi Dhar and Jon Iwata argue that investments in employees, customer experience, and community trust strengthen a company’s ability to deliver long-term returns to shareholders.

    Employees in a Starbucks store
  • Putting a Price on Climate Risk

    Yale SOM’s Todd Cort, an expert on corporate sustainability and sustainable finance, explains how AI is giving companies new ways to price environmental and social risks.

    A fire-damaged home reduced to charred walls, twisted beams, and rubble
  • Who Trains Junior Employees in the Age of AI?

    AI is best at exactly the entry-level work that used to turn novices into experts. Professor K. Sudhir writes that organizations will need to find new ways to build the skills and judgment that junior employees once developed by doing those tasks themselves.

    An illustration of someone climbing a ladder with a bunch of missing rungs
  • What Critics Get Wrong About Dual-Class Shares

    The SpaceX IPO has renewed debate over dual-class share structures, which give founders outsized voting power. Yale SOM’s Jeffrey Sonnenfeld and co-author Steven Tian argue that these structures can create long-term shareholder value under the right conditions.

    Screens in Times Square during the SpaceX IPO
  • Collection No. 12

    The Leadership Mission

    Since its founding, Yale SOM has trained students to make a difference in any professional setting. For the school’s 50th anniversary, we spoke to faculty and alumni about how they articulate meaningful missions, apply business principles creatively across sectors, and make the hard decisions that can define the course of an organization.

    An illustration of people doing tasks that represent leadership
  • You Probably Need a Mission Statement

    Professor James Baron says a genuine mission statement can help organizations of all kinds cultivate thriving internal cultures and credibility in the outside world.

    A soccer team arm in arm made up of various corporate roles, with "Mission" on their jerseys