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Leadership

A Guide to Getting Agentic AI Right

Yale’s Jeffrey Sonnenfeld and coauthors present a framework for determining when and how to effectively deploy agentic AI.

Digital workers
  • The Real Job Destruction from AI Is Hitting Before Careers Can Start

    Yale’s Jeffrey Sonnenfeld and his co-authors say that the impact of AI can be seen among recent college graduates, who are finding it harder and harder to get that first job. With no entry to the workforce, how will younger people develop the skills and wisdom to lead in the future?

    Robots
  • Apple’s CEO Transition Signals Strength, Not Uncertainty

    Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Steven Tian argue that Apple is executing a model succession, with the transition from Tim Cook to John Ternus positioning the company to embed AI at scale across its global hardware ecosystem.

    John Ternus speaking in front of blown-up images of iMac computers
  • How ‘Refounding’ Can Save a Company That Has Lost Its Way

    Jon Iwata of Yale SOM’s Program on Stakeholder Innovation and Management found that companies can counter drift by revisiting their history to rediscover their original purpose and capabilities.

    A drawing of a man rowing a boat in the fog
  • Remote Work Is Linked to a Decline in Financial Misconduct

    A new study co-authored by Yale SOM’s John Barrios finds that firms better positioned to shift to remote work during the pandemic experienced a sharp decline in financial misconduct. The likely reason: remote work raised the cost of sustaining collusion.

    An illustration of two workers wearing black masks whispering conspiratorially by an office water cooler
  • Firms with a Well-Paid Chief Human Resources Officer Build More Effective Workforces

    A new study co-authored by Prof. Edward Watts finds that firms that invest in the human capital function through higher pay to its leader have more productive and happier workers.

    A blurry photo of a workplace
  • Are Leaders Responsible for Employee Wellbeing?

    We asked Yale SOM leadership expert David Tate how leaders can create environments that support wellbeing without sacrificing rigor, accountability, or results.

    Employees in a workplace
  • Facing an Uproar, Salesforce CEO Marc Benioff Showed Why He’s an Effective Leader

    Salesforce CEO Marc Benioff sparked controversy when he seemed to be inviting President Donald Trump to send National Guard troops to San Francisco during the company’s Dreamforce conference. Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Stephen Henriques write that Benioff demonstrated his usual deftness in defusing the issue and overseeing a successful event.

    Marc Benioff speaking from the audience at a conference
  • Elon Musk’s Trillion-Dollar Pay Package Is Just Bad Corporate Governance

    Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Stephen Henriques write that the gargantuan package proposed by Tesla—based on a series of implausible performance targets—suggests a board in thrall to its charismatic, erratic CEO.

    Elon Musk wearing a cowboy hat on stage in front of cars
  • How Corporate Jargon Obscures the Truth and Fuels Disaster

    When executives spew business buzzwords, writes Yale SOM leadership expert Jeffrey Sonnenfeld, their colleagues are often just as confused as the rest of us.

    A drawing of a man with a tangle of letters coming out of his mouth
  • Tim Cook Is Still the Right Leader for Apple

    Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Steven Tian argue that Cook’s unmatched track record makes him uniquely positioned to steer the company into its next phase of innovation and growth.

    Tim Cook at an Apple event