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Leadership

Facing an Uproar, Salesforce CEO Marc Benioff Showed Why He’s an Effective Leader

Salesforce CEO Marc Benioff sparked controversy when he seemed to be inviting President Donald Trump to send National Guard troops to San Francisco during the company’s Dreamforce conference. Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Stephen Henriques write that Benioff demonstrated his usual deftness in defusing the issue and overseeing a successful event.

Marc Benioff speaking from the audience at a conference
  • Elon Musk’s Trillion-Dollar Pay Package Is Just Bad Corporate Governance

    Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Stephen Henriques write that the gargantuan package proposed by Tesla—based on a series of implausible performance targets—suggests a board in thrall to its charismatic, erratic CEO.

    Elon Musk wearing a cowboy hat on stage in front of cars
  • How Corporate Jargon Obscures the Truth and Fuels Disaster

    When executives spew business buzzwords, writes Yale SOM leadership expert Jeffrey Sonnenfeld, their colleagues are often just as confused as the rest of us.

    A drawing of a man with a tangle of letters coming out of his mouth
  • Tim Cook Is Still the Right Leader for Apple

    Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Steven Tian argue that Cook’s unmatched track record makes him uniquely positioned to steer the company into its next phase of innovation and growth.

    Tim Cook at an Apple event
  • Can Mark Zuckerberg Spend His Way to AI Success?

    Meta has lured a string of top researchers from rivals with nine-figure pay packages in an effort to close the gap with AI leaders like OpenAI, Anthropic, and Google. But splashy hires rarely end up rescuing flailing enterprises, write Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Steven Tian.

    Mark Zuckerberg demoing Meta's augmented reality glasses
  • The Lessons from Pope Francis for the Class of 2025‌

    Yale SOM leadership expert Jeffrey Sonnenfeld reflects on what the next generation of leaders can learn from the late pope. ‌

    Pope Francis greeting a crowd in St. Peter’s Square
  • When Crises Hit, Shovel-Ready Ideas Can Get Greenlighted Quickly

    Frontline staff and managers often face years of resistance and red tape when they try to improve organizational processes. But a Yale SOM study suggests that crises can create windows of opportunity to get those changes implemented—if advocates move fast and demonstrate the short- and long-term value of their ideas.‌

    Illustration of a worker presenting an idea amidst crisis
  • Podcast
    Season 1
    Episode 1
    Duration 19:13

    Leading Effective Teams with Julia DiBenigno

    Leading a successful organization starts with getting teams aligned and working smoothly. But our instincts about teamwork often lead us astray.‌ Prof. Julia DiBenigno, an organizational ethnographer, shares key lessons that Yale MBA students learn in Managing Groups and Teams, a team-dynamics boot camp that kicks off the MBA curriculum.

    Lessons from Yale SOM written on a chalkboard
  • Does the Rasputin Curse Live Again?

    Leadership expert Jeffrey Sonnenfeld and co-author Steven Tian look across history for examples of pitfalls that could lie ahead for Elon Musk and Donald Trump.

    A photograph of Rasputin
  • What Investors Are Missing about Pfizer and Merck

    Investors are undervaluing promising drug candidates on the horizon for the two pharma giants, write Yale SOM’s Jeffrey Sonnenfeld and co-author Steven Tian.

    Pfizer headquarters
  • The Lessons for CEOs in the Turmoil at the Washington Post and the Los Angeles Times

    As they ended political endorsements at their respective newspapers, writes Yale SOM leadership expert Jeffrey Sonnenfeld , Jeff Bezos and Patrick Soon-Shiong provided a master class in how not to announce and explain a sudden change in direction.

    Jeff Bezos in front of a screen with the Washington Post logo