A majority of White Americans say that the Black Lives Matter movement has prompted them to have conversations about race. We asked Yale SOM’s Cydney Dupree, who has studied how people from different racial groups communicate with each other, what her research says about the dynamics of the current moment.
The study suggests that for many organizations, assigning professionals from one team as points of contact to members of another—while they still maintain close ties to their own peers—may help resolve conflicts.
There is increasing evidence that isolation has a powerful negative effect on health and productivity. We asked Yale SOM’s Marissa King, an expert on social networks, how we can reinforce the connections that help sustain us.
Should the so-called gig economy be called the roller coaster economy? Yale SOM's Amy Wrzesniewski, an expert in how we experience work, investigated the lives of independent workers and found that they experience dramatic emotional highs and lows.
By gathering and analyzing real-time data about how team members interact, researchers investigated whether a care coordinator can improve outcomes—and in the process, learned just how delicate team dynamics can be.