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Leadership

CEOs Need More Face Time, Not FaceTime

Yale SOM leadership expert Jeffrey Sonnenfeld explains how effective business leaders make the best use of face-to-face meetings with employees around the world.

A business jet on a runway at twilight
  • Lessons for the Crisis Fighters

    Yale SOM’s Andrew Metrick and the Yale Program on Financial Stability are studying the global financial crisis of 2007-09, working to create the knowledge and tools to prepare the next generation of policymakers who find themselves in the eye of a monetary maelstrom.

    The New York Stock Exchange on September 17, 2008. The Dow Jones Industrial Average closed down 449 points, a day after an $85 billion bailout of AIG. Photo: Mario Tama/Getty Images.
  • In Post-Khashoggi Saudi Arabia, Business Leaders Have a Chance to Fill a Moral Void

    Yale SOM’s Jeffrey Sonnenfeld and journalist Roya Hakakian write that continued business activism can help bring about positive change in the Middle East.

    Attendees at the Future Investment Initiative conference on October 23, 2018, in Riyadh, Saudi Arabia. Photo: Asahi Shimbun via Getty Images.
  • Can a Company Succeed without a Hierarchy?

    Inspired by research by Prof. James Baron, the founders of the biotech firm AgBiome created a company with no managers, run by committees of passionately committed employees.

    Leafcutter ants carrying a leaf
  • Think Like an Owner

    In an excerpt from a new book, William H. Donaldson, Yale SOM’s founding dean, writes about the importance of leaders creating a sense of shared responsibility, whether in the private sector, at a nonprofit, or in government.

    A woman in corporate boardroom overlooking New York City
  • At CBS, Less of Les Is More

    Whoever replaces Les Moonves at CBS must look beyond picking hits, writes Yale SOM's Jeffrey Sonnenfeld.

    CBS headquarters
  • Is There Reason for Optimism on Climate Change?

    Yale’s Dan Esty points to hopeful signs of progress on a bottom-up response to climate change in the wake of the Paris Agreement.

    Demonstrators in Washington, D.C., during the People's Climate Movement March on April 29, 2017. Photo: Zach Gibson/Bloomberg via Getty Images.
  • Can Organized Labor Come Back?

    Richard Trumka, president of the AFL-CIO, sees collectivism as a force that can transform a broken system and bring about a fair and equitable future.

    Union rally
  • Departing PepsiCo CEO Indra Nooyi Did It Her Way

    Yale SOM’s Jeffrey Sonnenfeld writes that Nooyi brought a rare combination of intelligence, toughness, and vision to the job.

    Indra Nooyi
  • How Do You Change a Successful Company?

    Ursula Burns, former CEO of Xerox, talks with Yale Insights about how a company can build its legacy by transforming its identity.

    Xerox Machine
  • The Real Problem for Mark Zuckerberg Is Mark Zuckerberg

    Since Facebook's stock structure guarantees CEO Mark Zuckerberg control, Yale SOM’s Jeffrey Sonnenfeld writes, its only hope is some brutally honest feedback from his star-studded board.

    Mark Zuckerberg at Facebook's 2008 F8 conference