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Technology

AI Can Write a More Believable Restaurant Review Than a Human Can

Yale SOM’s Balázs Kovács used ChatGPT to write a series of Yelp-style reviews, as well as collecting real reviews from the site, and then asked human subjects to decide which was the real thing. They were more convinced of the authenticity of the AI-written reviews.

A robot sitting at a table at a restaurant, writing a Yelp review on a smartphone
  • A Wave of Acquisitions May Have Shielded Big Tech from Competition

    According to a new study co-authored by Florian Ederer, the fraction of startups that are acquired has skyrocketed, eliminating many potential competitors of big tech firms.

    An illustration of fish/lightbulbs being attracted to a glowing dollar sign suspended by an anglerfish.
  • Putting AI on Every Team

    Is artificial intelligence ready to become a standard business tool? McKinsey’s Bryce Hall ’12 says that combining human expertise and judgment with AI’s data-driven recommendations is a challenging but powerful way to deliver business results.

    An illustration of two people standing on top of a stack of computers using AI tools
  • R&D Investment Can Have Multiplier Effects—If It’s Made in the Right Industries 

    A new study co-authored by Prof. Song Ma finds that allocating research funding to certain scientific fields can have long-term ripple effects across sectors and countries.

    An illustration of an integrated circuit with plants growing out of it.
  • The Balloons Signal a New Age of Mass Surveillance

    Prof. Paul Bracken, an expert in global competition and strategy, says these encounters reveal an urgent need for citizens and governments to catch up on how much we’re already being spied on.

    A high-altitude Chinese balloon over Billings, Montana, on February 1.
  • How Satellites Can Help Win the Climate Fight 

    Satellites can track methane leaks and other greenhouse gas emissions back to the source. We asked Karen Jones ’89, senior technology strategist in the Center for Space Policy and Strategy at The Aerospace Corporation, what it will take to act on the insights offered by space technology.

    A NASA image showing methane plumes in Turkmenistan.
  • Building Trust with the Algorithms in Our Lives

    Consumers are wary of the recommendations made by algorithms. But according to new research co-authored by Yale SOM’s Taly Reich, showing that an algorithm can learn—that it improves over time—helps to resolve this distrust.

    An illustration of a computer thrusting suggested products at the person using it.
  • Did Crypto Cause the FTX Collapse?

    Yale SOM’s Rick Antle, an accounting scholar who worked on the Bernie Madoff restitution, says that FTX was a toxic combination of a new asset and a failure of corporate controls.

    A fading image of an FTX logo on a computer screen
  • Exploring the Business of Space

    Dramatic reductions in payload costs have spurred tremendous innovation in space technologies. John-Paul Menez ’07 warns that the finance, insurance, and legal infrastructure supporting space firms must make similar advances if the sector is going to mature.

    A SpaceX Falcon 9 rocket lifting off from the Kennedy Space Center in Florida on October 5.
  • When Counting Calories, Words Are More Valuable than Pictures 

    A new study co-authored by Yale SOM’s Gal Zauberman finds that apps that track calories with a photo are appealing, but manually logging your meals is actually more effective. The results offer a cautionary tale about giving consumers what they think they want, he says.

    An illustration of a smartphone taking a photo of a salad
  • Stablecoins Survived ‘Crypto Winter,’ But That Doesn’t Make Them Safe

    Cryptocurrencies such as Tether, which is pegged to the dollar, have held on as others crashed. But according to new research by Yale SOM’s Gary Gorton, these “stablecoins” still pose major risks to the global financial system.

    A dollar floating in a frozen landscape with stablecoins tethered to it