Technology
AI Can Write a More Believable Restaurant Review Than a Human Can
Yale SOM’s Balázs Kovács used ChatGPT to write a series of Yelp-style reviews, as well as collecting real reviews from the site, and then asked human subjects to decide which was the real thing. They were more convinced of the authenticity of the AI-written reviews.
![A robot sitting at a table at a restaurant, writing a Yelp review on a smartphone](/sites/default/files/styles/square_sm/public/2024-05/240523_AIRestaurantReview.png?h=6dade3ba&itok=hfDgVJhS)
Is Elon Musk Right about the Bot Problem on Twitter?
Elon Musk’s attempt to buy Twitter has turned into a battle over the prevalence of bot accounts on the platform. We asked Prof. Tauhid Zaman, who has studied the impact of bots, how much they skew the experience of Twitter users.
Why Making Banking Data Portable Isn’t Always Good for Borrowers
In theory, rules requiring banks to share consumer data with third parties increase competition and help consumers. In practice, it’s not so simple, according to a new study co-authored by Yale SOM’s Jidong Zhou.
Will the EU’s New Law Remake Big Tech?
We asked Prof. Fiona Scott Morton, an expert on antitrust policy, what the Digital Markets Act will mean for users in Europe and elsewhere.
What Will It Take to Transition to Electric Cars?
Kenneth Gillingham, professor of environmental and energy economics, says that easing range anxiety and helping drivers understand the advantages of electric can help accelerate the shift.
To Shift Opinions in Online Conversations, Start by Building Trust
New research from Yale SOM’s Tauhid Zaman suggests that starting by establishing common ground makes it possible to make connections and even change some minds.
Can Bias Be Eliminated from Algorithms?
The predictive software used to automate decision-making often discriminates against disadvantaged groups. A new approach devised by Soheil Ghili at Yale SOM and his colleagues could significantly reduce bias while still giving accurate results.
How ‘Stablecoins’ Could Unleash Chaos
Dollar-pegged cryptocurrencies are rapidly proliferating. But without regulation, these so-called stablecoins pose serious risks to the U.S. financial system, argue Yale SOM’s Gary B. Gorton and his co-author.
Blockchain Technology Can Help Consumers Tip Farmers—But Should It?
Apps that track food supply chains could make it easier for customers to tip the farmer who produced their coffee or cocoa. But a new paper suggests that this well-intended feature might reduce farmers’ overall income.
Does Big Tech Gobble Up Competitors?
An executive order from President Joe Biden last month and a congressional report in October accused large technology firms of engaging in “killer acquisitions,” citing research by Yale SOM’s Florian Ederer.
Can Congress Create Real Competition for Big Tech?
Last week, members of Congress from both parties introduced a series of bills to curtail the dominance of the major technology firms. We asked Prof. Fiona Scott Morton if the proposed legislation would help level the playing field.