Leadership
When Crises Hit, Shovel-Ready Ideas Can Get Greenlighted Quickly
Frontline staff and managers often face years of resistance and red tape when they try to improve organizational processes. But a Yale SOM study suggests that crises can create windows of opportunity to get those changes implemented—if advocates move fast and demonstrate the short- and long-term value of their ideas.

How White Managers Can Respond to Anti-Black Violence
Yale SOM’s Michael Kraus offers a series of concrete steps that leaders can take to combat racism in their own organizations—and contribute to the societal fight against injustice.
History as a Guide to the Unprecedented
Deloitte’s Jeff Schwartz ’87 sees agile, empowered teams as the way to move organizations through COVID uncertainty.
Art as a Model for Navigating Uncertainty
Crises require creative solutions born of rational and imaginative tools. Amy Whitaker ’01 sees the artist’s capacity to navigate uncertainty as a valuable model.
Faculty Viewpoints: The Evolving Workplace
In an online event, Yale SOM faculty members discussed the sudden transformation of the workplace forced by COVID-19 and the potential for more lasting change.
Providing Childcare for First Responders
The childcare provider Bright Horizons, founded by Linda Mason ’80, has pivoted to open centers for the children of first responders. Mason says that however devastating the impacts of the pandemic, there are reasons for hope and pride in this crucible moment.
Guiding Family Firms During a Pandemic
Seán O’Dowd ’03 of Silvercrest Asset Management, who works with family firms, says that while conservatively managed businesses are well positioned to handle an ordinary crisis, even well-run small-and medium-sized firms need help from the government right now.
Investing in Vietnam’s Future
Venture capitalist Eddie Thai ’12 says that the pandemic is doing economic damage to Vietnam’s globalization-driven tech sector, even as some companies in his portfolio see their valuations grow.
Manage Your Team with Empathy
Laszlo Bock ’99, CEO of Humu, says that right now, checking in on how your team members are doing is is the most important thing you can to keep your organization productive.
Keeping a Close Eye on Local Governments’ Finances Can Improve How they Govern
Yale SOM’s Anya Nakhmurina found that fiscal monitoring policies, which require a state office to review local governments’ finances, boosted municipalities’ financial health and reduced corruption convictions of local officials.
Anti-Asian Racism Exposes the Model Minority Myth
Yale SOM’s Michael Kraus and Eunice Eun argue that anti-Asian bias provoked by COVID-19 reveals the ongoing influence of racism in the country.