Leadership
When Crises Hit, Shovel-Ready Ideas Can Get Greenlighted Quickly
Frontline staff and managers often face years of resistance and red tape when they try to improve organizational processes. But a Yale SOM study suggests that crises can create windows of opportunity to get those changes implemented—if advocates move fast and demonstrate the short- and long-term value of their ideas.

Business Leaders Mobilize for a Fair Vote
As the U.S. approaches a divisive election, writes Yale SOM leadership expert Jeffrey Sonnenfeld, business leaders are calling for patience while ballots are counted and a peaceful transfer of power.
Can We Talk about Politics at Work?
We asked Heidi Brooks, who studies organizational behavior and pioneered the course Everyday Leadership, for her advice on how organizations can respond positively to strong opinions and emotions around political issues—both during election season and after the votes have been cast.
Getting Corporate Diversity Programs Wrong
Yale SOM leadership expert Jeffrey Sonnenfeld, who studied a previous wave of diversity initiatives, describes how such well-intentioned initiatives can go awry—and how to get them back on track.
Connecticut Governor Ned Lamont
A year into his term as governor of Connecticut, Ned Lamont ’80 found himself with a new agenda: responding to the state’s outbreak of COVID-19, one of the first and most severe in the country. We talked with him about the partnerships he formed to bring down Connecticut’s infection rate and the risks that lie ahead.
Please Mr. Postman
Some have defended cutbacks to the United States Postal Service, weeks ahead of the election, by citing the USPS’s financial struggles. But the postal service was created to provide a public service, writes Yale SOM’s Jeffrey Sonnenfeld, not to turn a profit.
Departures from Convention
With the Democratic National Convention taking place online, Prof. Jeffrey Sonnenfeld reflects on other conventions Americans have abandoned, and the traditions we’ve let go of, during this tumultuous time.
A Climate for Change
Judy Samuelson ’82, executive director of the Aspen Institute’s Business and Society Program, explores whether this cataclysm will trigger lasting change.
John Lewis’s Last Lesson for Leaders
Yale SOM’s Jeffrey Sonnenfeld reflects on the lessons he learned from the civil rights pioneer and congressman John Lewis about voice, courage, integrity—and the dangers of being too patient.
The U.S. Army Adapts to the Pandemic
Richard Kidd ’93, who serves as deputy assistant secretary of the army for strategic integration, explains how the U.S. Army has responded to the COVID-19 crisis and the lessons we can learn from the experience.
Supporting Patients and Families
Jessica Nymeyer ’16 describes working on the palliative care team at the Montefiore Medical Center in the Bronx.