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Alumni

Solving Operational Problems Is the Real Engine of CarMax’s Success

CarMax revolutionized the used car market by implementing a fixed-price retail model. But co-founder Austin Ligon ’80 says the company’s financial success came from developing efficient back-end operations through a long-term focus on process improvement.

A closeup of a car with a window sticker and a CarMax building in the background
  • Finding Returns with a Demographic Lens on Commercial Real Estate ‌

    Dave Liu ’08, managing director at the investment management firm Harrison Street, says that investing in buildings that meet people’s needs in each phase of life provides resilience during economic downturns.‌

    A black and white photo of steel beams in a building under construction
  • Making Impact Investing Work for System Resilience—and Investor Profits‌

    To confront interconnected environmental and social crises, impact investors will need to factor resilience-building into their expected returns, especially in the most vulnerable parts of the world.

    Kisenyi Bus Terminal in Kampala, Uganda
  • How a Network of Nonprofits and a Habit of Generosity Powers the U.S. Blood Supply

    Curt Bailey ’99, CEO of Bloodworks Northwest, explains how the generosity of blood donors enables a uniquely American model for managing a crucial corner of healthcare.

    A blood donation center
  • Talking about Child Sexual Abuse Can Help End Child Sexual Abuse

    Child sexual abuse is preventable, according to Joan Tabachnick ’86, if families and communities actively engage in uncomfortable conversations.

    A color, abstract painting of people talking
  • Streaming Seeks a Path to Profitability

    Only Netflix and Disney turn a profit from streaming. Media analyst Michael Nathanson ’90 says that streamers are turning to bundles, ads, and password crackdowns to survive the disruption and consolidation hitting the industry.

    Directional signs with logos for Disney+, Hulu, and ESPN+.
  • To Make Greener Buildings, Try Innovating around the Edges

    The building industry is slow to change. But three Yale alumni are finding ways to make changes on the margins and in the process offer solutions that aren’t easy to ignore.

    A aerial photo of a 20th-century building retrofitted with solar panels.
  • How to Build a Space Station

    Nanoracks, co-founded by Chris Cummins ’89, started as a niche startup that facilitated research on the International Space Station. Now it’s building a space station.

    A rendering of a space station in orbit
  • A Whole-Person Approach to Mental Health

    Christina Mainelli ’11, CEO of Quartet Health, explains how the company solves bottlenecks around access, quality, and fragmentation to deliver whole person care.

    Acolorful illustration of a woman's face
  • Assembling an Economy in Space

    A mix of public and private investments are positioning the space economy for a period of growth and innovation, says Sven Eenmaa ’98, director of investment and economic analysis at the International Space Station U.S. National Laboratory.

    Astronauts working on the International Space Station
  • What Does It Take to Build a Zero-Emission Hotel?

    When real-estate developer Bruce Becker ’85 set out to convert New Haven’s historic, Marcel Breuer-designed Pirelli Building into the boutique Hotel Marcel, he realized that exclusively using renewable sources of energy would make the project more financially sustainable.

    The Hotel Marcel in New Haven, Connecticut