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Learning Through Experience

Leadership isn’t just what you know—it’s how you show up. Learning Through Experience is a Yale School of Management podcast hosted by Dr. Heidi Brooks. Each episode explores how leaders learn through the moments that matter: meetings, relationships, decisions, and dilemmas. Drawing on guests’ wisdom and questions from listeners, the show turns insight into practice and transforms life into a learning laboratory.

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Heidi Brooks

Senior Lecturer in Organizational Behavior
Heidi Brooks
Bio

Heidi Brooks teaches and advises on the subject of everyday leadership: the everyday micro-moments of impact that shape our lived experiences. Creating more courageous communities—especially within organizations—is a particular passion of hers. Dr. Brooks specializes in large-scale culture change projects focused on individual and collective leadership effectiveness in organizations.

Interpersonal Dynamics, the MBA elective she has taught for 15 years, is one of the courses most in demand at Yale School of Management. Dr. Brooks pioneered the Everyday Leadership course at SOM, where she first taught the Principles of Everyday Leadership. She has also taught Emotional Intelligence, Power & Politics, Managing Teams and Groups, and Coaching Skills for Managers. Dr. Brooks received her doctorate in psychology from the University of California at Berkeley and a bachelor’s degree from Brown University. She is a lifelong experiential learner; you can find her as a student in classrooms as far-ranging as improvisational theater and immersion language lessons.

Episodes

  • Podcast
    Season 1
    Episode 8
    Duration 37:55

    The Power of Creating Learning Spaces

    I have a very clear memory of chasing Robin Rose down the hallway at college and asking her: “How can I be like you when I grow up?” I was fascinated with the way she invited people to step into learning through personal experience. Since most of my idea of learning involved lectures and assignments, this approach was refreshing and evocative. Discovering the power of learning through reflection on experience was a fundamental shift for me—and I never turned back. In this conversation, we discuss learning laboratories, the need for risk, and how leadership is, at its core, an art form.

  • Podcast
    Season 1
    Episode 7
    Duration 26:01

    practice, Practice, PRACTICE

    Learning through experience is an everyday practice — as Bill Torbert knows well. In this episode, he speaks about the power of surrendering to the part of us that is quite a “numbskull.”

  • Podcast
    Season 1
    Episode 6
    Duration 23:28

    How Do You Actually Notice Your Life?

    In this episode, family systems experts Phil and Carolyn Cowan talk with grace and wisdom about their process of confronting aspects of family dynamics that they experienced but did not wish to pass on. If there’s one thing you take away from our conversation, let it be this: pay attention to your story.

  • Podcast
    Season 1
    Episode 5
    Duration 03:25

    A Quick Check-In

    In order to learn through experience, our doing needs a good pairing with reflective inquiry into what’s working.

    Now that we’re halfway through the first season of “Learning through Experience,” I wanted to pause and take time to walk the talk. In this “check-in” episode, I share a bit of my reflection on what I am learning through the experience of podcasting.

  • Podcast
    Season 1
    Episode 4
    Duration 39:33

    Orienting Towards Courageous Community

    In this episode, I spoke with Karen Kimsey-House about transformational learning and how to reinvent yourself. When I was coming out of my PhD studies, I was wandering in my own wilderness, trying to find my way. Wondering what else I could do besides clean my house to avoid my dissertation, I enrolled in the Coach Training Institute. And that’s how I met Karen, who eventually became my personal coach, teacher, and dear friend.

  • Podcast
    Season 1
    Episode 3
    Duration 40:03

    The Scariest Book I Had Ever Read

    In this episode, I spoke with Parker Palmer about the connection between teaching and learning, healing the heart of democracy, and following the path of integrity.

  • Podcast
    Season 1
    Episode 2
    Duration 36:47

    Learning Outside of the Classroom

    Not everything we learn in college comes from the classroom. When you think about learning and insights that have mattered most to you, you may find that the most powerful associations include people, events, feelings and places.

    Barbara Tannenbaum and her living room came easily to mind for me when thinking about when and where I learned through experience. Barbara taught one of the most popular courses on campus. So why the living room image? Barbara would invite some students into her home for gathering circles in her living room — and I feel lucky to have been one of them. Her living room — outside the walls of my college classrooms — is an important marker in my ongoing learning journey.

  • Podcast
    Season 1
    Episode 1
    Duration 09:10

    Introducing Dr. Heidi Brooks and ‘Learning through Experience’

    We are overloaded with so much information that we become full of ideas but too often lack the time to reflect, practice, and enact wisely. Ideas are not enough—we cannot run life by syllabus and read our way through—we have to learn our way through much of the experience of life, and integrate information as sensemaking to help us get better as we go.