We asked Heidi Brooks, who studies organizational behavior and pioneered the course Everyday Leadership, for her advice on how organizations can respond positively to strong opinions and emotions around political issues—both during election season and after the votes have been cast.   

Yale SOM leadership expert Heidi Brooks says that many companies have a bias toward taking quick action that is ill-suited to a complex and ambiguous issue. Instead, organizations should reflect on their own culture and power dynamics and create a long-term plan for impact.