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Leadership

When Crises Hit, Shovel-Ready Ideas Can Get Greenlighted Quickly

Frontline staff and managers often face years of resistance and red tape when they try to improve organizational processes. But a Yale SOM study suggests that crises can create windows of opportunity to get those changes implemented—if advocates move fast and demonstrate the short- and long-term value of their ideas.‌

Illustration of a worker presenting an idea amidst crisis