Data and AI
Can AI Replace Human Debt Collectors?
New research co-authored by Yale SOM Professor James Choi finds that people are less likely to follow through on a commitment to repay a debt if it’s made to an AI agent. The finding hints at one area where humans may always retain an advantage over bots.
What Have the Bots Learned about Us?
The emergence of generative AI has opened new possibilities for the mass creation and dissemination of misinformation. Are the major social media platforms ready? We talked to Prof. Tauhid Zaman, who studies how bots manipulate opinion on social networks.
Is AI a Savior or a Peril—or Both?
With applications of artificial intelligence spreading from the realm of data science to the apps at your fingertips, a day-long conference at the Yale School of Management considered how to unlock the technology’s positive potential while containing possibilities for misuse, misinformation, and labor-market mayhem.
Can ChatGPT Accelerate Social Science Research?
Yale SOM’s Balázs Kovács and his co-authors spent years designing a computer-based method to measure “typicality.” In a new study, they found that ChatGPT could duplicate their results at a fraction of the cost.
For Companies Eyeing AI, the Question Is ‘When, Not If’
Generative AI may well be transformative, but firms will need to make judgments on whether the costs, challenges, and risks of being a first mover makes sense.
Data from Twitter Can Predict a Crypto Coin’s Ascent
Cryptocurrencies are notoriously volatile. But listening carefully to social media chatter can help identify winning short-term investments in crypto, according to a study from Yale SOM’s Tauhid Zaman and Khizar Qureshi.
Can AI Help Design a More Appealing Car?
Designing a new car is expensive, time-consuming, and risky. In a new study, Yale SOM’s Alex Burnap shows how machine learning can identify promising models and help designers generate new designs.
Putting AI on Every Team
Is artificial intelligence ready to become a standard business tool? McKinsey’s Bryce Hall ’12 says that combining human expertise and judgment with AI’s data-driven recommendations is a challenging but powerful way to deliver business results.
Can AI Make Economic Predictions by Reading the Newspaper?
In a new study, a team led by Yale SOM researchers devised a way to distill the text of the Wall Street Journal into numerical indicators, which could help policymakers predict how the business cycle will unfold over the coming months and years.
Is Elon Musk Right about the Bot Problem on Twitter?
Elon Musk’s attempt to buy Twitter has turned into a battle over the prevalence of bot accounts on the platform. We asked Prof. Tauhid Zaman, who has studied the impact of bots, how much they skew the experience of Twitter users.
Study: An Abundance of Media Fuels Polarization
Yale SOM’s Vahideh Manshadi and her co-authors built a model showing that faced with a flood of information, an individual tends to take in material that reinforces their existing beliefs.
