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Behavioral

When Do Ads Become Too Deceptive?

Yale SOM’s Deborah Small and her co-authors examine how people judge the ethical acceptability of ads for charities, and find that they are much more bothered by artificiality than objectification or exaggeration—a finding with implications for advertisers of all kinds.

An illustration of a camera crew shooting an ad with a cardboard cutout
  • Smarter Ways to Look Ahead: Research-Based Suggestions for a Better 2023

    We asked faculty from the Yale School of Management to put a scholarly lens on improving our personal and professional lives in the coming year.

    A vintage image of a person looking through a telescope
  • Building Trust with the Algorithms in Our Lives

    Consumers are wary of the recommendations made by algorithms. But according to new research co-authored by Yale SOM’s Taly Reich, showing that an algorithm can learn—that it improves over time—helps to resolve this distrust.

    An illustration of a computer thrusting suggested products at the person using it.
  • How to Give Better Gifts

    Do your loved ones want their presents to be expensive or thoughtful? Do they want to be surprised or to get items from their wish lists? We asked Professor Nathan Novemsky, a psychologist and expert in consumer behavior, to explain some of the common mistakes that gift-givers make.

    Illustration of a gift
  • When Counting Calories, Words Are More Valuable than Pictures 

    A new study co-authored by Yale SOM’s Gal Zauberman finds that apps that track calories with a photo are appealing, but manually logging your meals is actually more effective. The results offer a cautionary tale about giving consumers what they think they want, he says.

    An illustration of a smartphone taking a photo of a salad
  • How Does Inflation Change Consumer Behavior?

    Inflation has put consumers in an anxious, angry mood, even as the economic data shows confounding bright spots. We asked Yale SOM’s Ravi Dhar how the perception of rising prices affects buying behavior, and how companies can respond.

    Shoppers in a supermarket seen from overhead
  • How Grammy Wins and Losses Shape Artists’ Creative Trajectories

    Prof. Balázs Kovács and his co-authors found that Grammy winners tend to branch out in new directions afterward—but nominees who don’t win become more creatively cautious.

    Billie Eilish with an armful of trophies at the Grammy Awards in 2020.
  • Do Homebuyers’ Expectations Align with Reality?

    People’s predictions of long-term home price growth were wildly optimistic in the early 2000s but have become more cautious since the Great Recession, according to a study co-authored by Robert Shiller of Yale SOM.

    People viewing a home for sale
  • What Sports Betting Teaches Us about Financial Markets

    In a new paper, Tobias Moskowitz of Yale SOM finds that the sports betting market exhibits pricing patterns also seen in the stock market—suggesting that both may be subject to human irrationality.

    A screen showing betting lines for major league baseball
  • Can Ambivalence Motivate Us to Act?

    New research by Professor Taly Reich and two Yale SOM colleagues demonstrates the way in which ambivalence can help encourage action despite the prospect of failure.

    An illustration of someone walking up the stairs while balancing happy and sad reactions
  • To Shift Opinions in Online Conversations, Start by Building Trust

    New research from Yale SOM’s Tauhid Zaman suggests that starting by establishing common ground makes it possible to make connections and even change some minds.

    An illustration of twitter-style birds arguing