Behavioral
A Simple Thumbs Up or Down Eliminates Racial Bias in Online Ratings
Yale SOM’s Tristan Botelho and his co-authors found that the ubiquitous five-star rating system could subtly propagate discrimination. But they also found a surprisingly simple fix: switching to a two-point scale (thumbs up or thumbs down) eliminated subtle racial bias in customer ratings of gig workers.
Raise the Bar: Research-Based Ideas to Improve Your 2024
Harness your own creativity, learn to leverage Chat GPT, and have some fun are three of the suggestions from our faculty to help you make your new year healthier, more rewarding, and more prosperous.
Our Most-Read Stories of 2023
This year, Yale SOM research examined sustainable investing, the dynamics of social media, the role of race in school discipline, and the complexities of airline pricing. And faculty offered expertise on issues in the news, including the changing workplace, noncompete agreements, the politics of ESG investing, the effectiveness of masks, the collapse of Silicon Valley Bank, and the Barbie movie phenomenon.
The Breathing Technique that Can Make You a Better Leader
Yale SOM’s Emma Seppälä found that a weeklong training in the SKY Breath technique provides a lasting reduction in anxiety and greater resilience to stress, even for those who don’t continue to practice it.
Does Having a Choice Provide an Illusion of Control?
A study co-authored by Yale SOM’s Joowon Klusowski and Deborah Small finds giving people a choice doesn’t makes them think they are more likely to achieve a positive outcome and provides an explanation of why the opposite can appear to be to be true.
Lower-Income Employees Are More Likely to Remain at 401(k) Defaults, Even If It Costs Them Money
Automatically enrolling employees in retirement plans is a powerful tool for increasing savings. But Yale SOM’s James Choi and his coauthors find that once enrolled, people with lower incomes are more likely to remain at default contribution rates, even if they aren’t optimal.
As Incomes Rise, Variability in Happiness Shrinks
New research from Yale SOM’s Gal Zauberman and former postdoc Bouke Klein Teeselink finds there’s both lower average happiness and greater happiness inequality among those with lower incomes.
Can You Make a Donation Today—and Tell All Your Friends?
Sharing information about our charitable donations can multiply their impact. Prof. Deborah Small tested whether reframing why a donor should disclose a gift can help encourage them to spread the good news.
What Does It Mean to Be Generous?
Deborah Small, Adrian C. Israel Professor of Marketing, explores how we make choices that affect our own and others’ welfare and what leaders need to understand about behavioral marketing to expand social impact.
The Dark Side of an Idealized Picture of Nursing
A new ethnographic study from Yale SOM’s Julia DiBenigno illustrates how a focus by workers on a fantasy version of their job can get in the way of organizational goals.
Personal Finance: Popular Authors vs. Economists
Before teaching a personal finance course, Prof. James Choi dipped into some popular books on the topic. He found that much of what personal finance gurus suggest is at odds with economic research—but that they also have insights into human nature that are sometimes missing from economic analyses.
