All Insights Articles
What’s Next for Alibaba?
The giant China-based conglomerate Alibaba raised more than $13 billion in November in a stock offering on the Hong Kong Stock Exchange. We asked Yale SOM’s Heather Tookes and Matthew Spiegel, who have studied the performance of companies after IPOs, what their research suggests about Alibaba’s prospects and its next steps.
Top Insights of 2019
In 2019, our most-read articles included research on the effects of racial stereotypes, two studies of the venture capital industry, and behavioral takes on riddles, photography, and the workplace.
How to Make the Most of Next Year—According to the Research
We asked faculty with expertise in strategy, psychology, competition, and organizational design for their best ideas to make 2020 a year filled with accomplishment and purpose.
How Not to Hate the Holidays
We asked Nathan Novemsky, a social psychologist and a professor of marketing at Yale SOM, what the research says about avoiding tension and creating positive memories.
Three Questions: Prof. Andrew Metrick on Paul Volcker’s Legacy
Paul Volcker, former chairman of the Federal Reserve, died on December 8 at age 92. Prof. Andrew Metrick reflects on Volcker’s contributions to the Fed and economic policy.
In Finance Field, Gender Disparities Are Significant—But Shrinking
More women are being hired for finance positions at top business schools, according to a study co-authored by Yale SOM's Heather Tookes, but progress is slow. The study suggests that this may be due to limited collaborator networks.
Admitting a Purchase Mistake Makes Online Reviews More Persuasive
Yale SOM’s Taly Reich has conducted a series of studies exploring the surprising value of mistakes. In her latest paper, she and her co-author show that shoppers are more likely to purchase a product after reading a review that describes making a prior purchase mistake.
By Intervening in Disciplinary Process, Trump Weakens Military Command Structure
Leadership experts Jeffrey Sonnenfeld of Yale SOM and General Thomas Kolditz of Rice University write that Trump’s interference in the Gallagher case violates a key principle of military law and undermines the military command structure.
Loving Your Customers Means Saying You’re Sorry—Right Away
Yale SOM's Jeffrey Sonnenfeld writes that AMC Entertainment recently provided a model on what to do when your employees harm a customer.
What’s the Right Price?
A new study co-authored by Yale SOM’s Kevin Williams suggests that the zone pricing employed by home improvement chains benefits some consumers at the expense of others—and costs one of the two giants potential profits.