All Insights Articles
Why JPMorgan Chase’s Jamie Dimon Could be the Right Candidate for President
Yale SOM leadership expert Jeffrey Sonnenfeld and co-author Stephen Henriques write that the CEO’s two decades as a pragmatic, stabilizing force make him an attractive alternative.
How Should Companies Talk About Tariff-Driven Price Hikes?
We asked Yale SOM marketing expert Nathan Novemsky how firms can best communicate with customers about changes forced by the Trump tariffs.
What Will It Take to Create Competitive Digital Markets?
Tech giants have been skirmishing almost daily with regulators and courts about their outsized power over our digital lives. Yale SOM economist Fiona Scott Morton recently published a collection of essays offering approaches to creating real competition in digital markets and making them work better for consumers.
How Tariffs Could Empty Grocery Shelves
Sanitube’s sanitary steel products are an essential link in the supply chain that gets milk, cheese, and other foods to your kitchen table. Todd Adams ’10, the company’s president, says that the tariff turbulence buffeting his operations could end with escalating prices and even shortages of nutritional staples.
Can AI Replace Human Debt Collectors?
New research co-authored by Yale SOM Professor James Choi finds that people are less likely to follow through on a commitment to repay a debt if it’s made to an AI agent. The finding hints at one area where humans may always retain an advantage over bots.
What’s Next for Bangladesh after the Monsoon Revolution?
We talked to Yale SOM economist Mushfiq Mobarak, a member of a task force advising the interim government on economic strategy, about the reforms necessary to ensure a prosperous and democratic future for the country.
We Expect to Be Rewarded for Results, Not Hard Work
Prof. Corey Cusimano and his co-authors ran a series of experiments to understand when people think they deserve to be paid more for completing a task. They found that people felt entitled to a reward when they delivered top results and less so when they invested effort.
Can a Clinic Comply with Trump’s Executive Orders Without Leaving Patients Behind?
For more than 50 years, New Haven’s Fair Haven Community Health Care has provided care to immigrants and other vulnerable populations. We talked with CEO Suzanne Lagarde ’14 about how the organization is grappling with federal executive orders and budget cuts that threaten its mission.
The Lessons from Pope Francis for the Class of 2025
Yale SOM leadership expert Jeffrey Sonnenfeld reflects on what the next generation of leaders can learn from the late pope.
Can AI Help Identify Persuasive Salespeople?
For a new study, Yale SOM’s K. Sudhir and his co-authors used machine learning to break down effective persuasion into elements like body language, vocal inflection, and spoken words. The work could help companies consider a wider range of candidates when they are hiring for a sales role.
