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Organizational Behavior

Reinventing the Way We Work—Again

The pandemic changed where we work and how we work, how we think about the place of work in our lives and vice versa—all against a backdrop of rapid technological change, economic upheaval, and a reckoning with racism. We talked with Yale SOM's Heidi Brooks about how to have necessary conversations about a new experience of work.

An illustration of shapes trying to get into an office through holes that are don't match
  • How Do Successful Firms Find the Right People?

    Placing the right people in the right role lets companies innovate and grow. But there’s no surefire way of getting the perfect fit. Some companies are turning to big data to solve this problem; some go with the gut to find creativity and judgment. Beth Axelrod, eBay’s head of human resources, explains how the company goes about finding and retaining the talent it needs.

    Illustration of a large arrow pointed up composed of many person icons
  • Study: Men Seeking Career Advancement Are Favored for Flextime

    Managers are most likely to grant flextime to men in high-status jobs who request it to pursue career development opportunities, according to a new study by Professor Victoria Brescoll. Women, regardless of their status within a firm or their reason, are less likely than high-status men to be granted a schedule change.

  • Can you lead from the middle of a big corporation?

    Managers from four global companies talk about how they launched social and environmental innovations within massive organizations.

  • What's the Google approach to human capital?

    Google's success depends on sustaining both generative chaos and precision output. Laszlo Bock, who heads the internet giant's human resources function—which it calls "People Operations"—talks about how it encourages employees to participate in running the company and builds effective teams.

  • What was Polaroid thinking?

    Polaroid went from ubiquity to obsolescence as digital photography replaced the print. But as early as the 1960s, Polaroid had been doing research into digital imaging. Did mistaken assumptions keep the company from making the transition to the digital world?