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Finance

Can AI Replace Human Debt Collectors?‌

New research co-authored by Yale SOM Professor James Choi finds that people are less likely to follow through on a commitment to repay a debt if it’s made to an AI agent. The finding hints at one area where humans may always retain an advantage over bots.

An robot talking to the debtor on the phone
  • Personal Finance: Popular Authors vs. Economists

    Before teaching a personal finance course, Prof. James Choi dipped into some popular books on the topic. He found that much of what personal finance gurus suggest is at odds with economic research—but that they also have insights into human nature that are sometimes missing from economic analyses.

    An illustration of a woman standing on top of a pile of coins
  • The Fed’s Many-Headed Dilemma

    According to Prof. William B. English, when Silicon Valley Bank collapsed and sent ripples through the financial system, the Federal Reserve’s challenge of pursuing maximum employment and low inflation “got even harder.”

    The Federal Reserve building seen past caution tape
  • Is the Collapse of SVB the Start of a Banking Panic?

    Silicon Valley Bank, a financial hub for tech startups, failed and was seized by regulators this week. Prof. Andrew Metrick, who has studied past financial crises, explains how SVB’s balance sheet got squeezed and what's next for the banking sector.

    SVB sign
  • Business Prognosticators Keep Getting It Wrong

    Yale SOM’s Jeffrey Sonnenfeld explains the mistakes that analysts and forecasters make while trying to predict the future.

    A crystal ball with a stock chart inside
  • Taking a Disciplined Look at Irrational Investors

    Prof. Nicholas Barberis applies a scientific eye to the irrational ways we form beliefs and how those beliefs collectively drive financial markets.

    A professor talking with two students in from of a white board
  • Smarter Ways to Look Ahead: Research-Based Suggestions for a Better 2023

    We asked faculty from the Yale School of Management to put a scholarly lens on improving our personal and professional lives in the coming year.

    A vintage image of a person looking through a telescope
  • Did Crypto Cause the FTX Collapse?

    Yale SOM’s Rick Antle, an accounting scholar who worked on the Bernie Madoff restitution, says that FTX was a toxic combination of a new asset and a failure of corporate controls.

    A fading image of an FTX logo on a computer screen
  • Can AI Make Economic Predictions by Reading the Newspaper? 

    In a new study, a team led by Yale SOM researchers devised a way to distill the text of the Wall Street Journal into numerical indicators, which could help policymakers predict how the business cycle will unfold over the coming months and years.

    An illustration of a robot reading the Wall Street Journal
  • Will the Fed Keep Raising Rates?

    We asked Prof. William English, a former Fed official, to interpret the announcements at the Federal Open Market Committee’s monthly meeting last week.

    Federal Reserve Board chairman Jerome Powell answering questions at a news conference.
  • A Yale Economist Read 50 Personal Finance Books. He’s Got Some Notes.

    Personal finance gurus frequently depart from conventional economic wisdom, Yale SOM’s James Choi discovered, but their advice isn’t all bad.

    An illustration of someone sheltering himself from a financial story with a personal finance book