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Data and AI

Can AI Help Identify Persuasive Salespeople?‌

For a new study, Yale SOM’s K. Sudhir and his co-authors used machine learning to break down effective persuasion into elements like body language, vocal inflection, and spoken words. The work could help companies consider a wider range of candidates when they are hiring for a sales role.

A black and white photo of a car salesman talking to a customer about a mid-20th-century car
  • Is AI a Savior or a Peril—or Both?

    With applications of artificial intelligence spreading from the realm of data science to the apps at your fingertips, a day-long conference at the Yale School of Management considered how to unlock the technology’s positive potential while containing possibilities for misuse, misinformation, and labor-market mayhem.

    A wide angle of an auditorium with speakers on the stage
  • Can ChatGPT Accelerate Social Science Research? 

    Yale SOM’s Balázs Kovács and his co-authors spent years designing a computer-based method to measure “typicality.” In a new study, they found that ChatGPT could duplicate their results at a fraction of the cost.

    An illustration of researchers watching a robot write on a blackboard
  • For Companies Eyeing AI, the Question Is ‘When, Not If’

    Generative AI may well be transformative, but firms will need to make judgments on whether the costs, challenges, and risks of being a first mover makes sense.

    A graphic of a computer assembling a document with its arms
  • Data from Twitter Can Predict a Crypto Coin’s Ascent

    Cryptocurrencies are notoriously volatile. But listening carefully to social media chatter can help identify winning short-term investments in crypto, according to a study from Yale SOM’s Tauhid Zaman and Khizar Qureshi.

    Cryptocurrency coins surfing high waves
  • Can AI Help Design a More Appealing Car?

    Designing a new car is expensive, time-consuming, and risky. In a new study, Yale SOM’s Alex Burnap shows how machine learning can identify promising models and help designers generate new designs.

    The newly announced Buick Enclave at the 2006 Los Angeles Auto Show. 
  • Putting AI on Every Team

    Is artificial intelligence ready to become a standard business tool? McKinsey’s Bryce Hall ’12 says that combining human expertise and judgment with AI’s data-driven recommendations is a challenging but powerful way to deliver business results.

    An illustration of two people standing on top of a stack of computers using AI tools
  • Can AI Make Economic Predictions by Reading the Newspaper? 

    In a new study, a team led by Yale SOM researchers devised a way to distill the text of the Wall Street Journal into numerical indicators, which could help policymakers predict how the business cycle will unfold over the coming months and years.

    An illustration of a robot reading the Wall Street Journal
  • Is Elon Musk Right about the Bot Problem on Twitter?

    Elon Musk’s attempt to buy Twitter has turned into a battle over the prevalence of bot accounts on the platform. We asked Prof. Tauhid Zaman, who has studied the impact of bots, how much they skew the experience of Twitter users.

    Illustration of Twitter bots
  • Study: An Abundance of Media Fuels Polarization

    Yale SOM’s Vahideh Manshadi and her co-authors built a model showing that faced with a flood of information, an individual tends to take in material that reinforces their existing beliefs.

    An illustration of hundreds of TV screens
  • To Shift Opinions in Online Conversations, Start by Building Trust

    New research from Yale SOM’s Tauhid Zaman suggests that starting by establishing common ground makes it possible to make connections and even change some minds.

    An illustration of twitter-style birds arguing