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Research

  • Using Operations Research to Improve the Refugee Resettlement Process

    In a new study, Yale SOM’s Vahideh Manshadi and Soonbong Lee and their co-authors propose an algorithm that can yield better employment outcomes for refugees while also reducing caseloads of service providers.

    An Afghani couple in Charlestown, Massachusetts, where they settled in 2022 after the fall of Kabul. 
  • Can Reflection Dislodge a Faulty Intuition?

    Sometimes our gut is right. But a new study co-authored by Yale SOM’s Shane Frederick shows that when it’s not, the erroneous intuition can be difficult to overrid.

    An illustration of two women looking at a bat and ball, one with a lightbulb over her head and the other reflecting carefully on math
  • What We Get Wrong about the Effects of Population Growth

    New research co-authored by Professor Jason Dana finds that people over-focus on increased consumption without considering the positive effects of increased productivity.

    An illustration of bunches of grapes in which each grape is a human face
  • Investors Reward Gender-Diverse Companies

    Advocates have long made the case that hiring more women is the right thing to do, and that gender diversity helps firms be more effective. New research from Yale SOM’s Jennifer Dannals suggests another reason for a gender-diverse workforce: investors love to see it.

    An abstract image of a crowded corporate lobby overlayed by a stock chart
  • AI Can Write a More Believable Restaurant Review Than a Human Can

    Yale SOM’s Balázs Kovács used ChatGPT to write a series of Yelp-style reviews, as well as collecting real reviews from the site, and then asked human subjects to decide which was the real thing. They were more convinced of the authenticity of the AI-written reviews.

    A robot sitting at a table at a restaurant, writing a Yelp review on a smartphone
  • How Shadow Banning Can Silently Shift Opinion Online

    In a new study, Yale SOM’s Tauhid Zaman and Yen-Shao Chen show how a social media platform can shift users’ positions or increase overall polarization by selectively muting and amplifying posts in ways that appear neutral to an outside observer.

    An illustration of shadowy figures moving among screens of phones and other devices
  • CEOs Invest Less in Corporate Social Responsibility When Their Own Money Is At Stake

    A study co-authored by Yale SOM’s Kelly Shue finds that when CEOs have a larger financial stake in their companies, or when they face stronger shareholder oversight, they cut back spending on corporate social responsibility efforts.

    An illustration of a CEO looking at stock prices and hesitating to write a check
  • Is Uber Strangling the Restaurant Business?

    Restauranteurs are reporting increasing difficulty in attracting and retaining servers because apps like Uber and Lyft offer another option for entry-level workers. Yale SOM’s Jiwoong Shin and his co-authors took advantage of the sudden departure and return of ridesharing in Austin, Texas, to understand its effect on restaurants.

    Uber cars lined up at an airport
  • Customer Data Can Reveal Revenue Fraud at Supplier Firms

    Yale SOM’s Frank Zhang and his co-authors used publicly available information from suppliers and customers to zero in on the firms that were more likely to be cooking the books.

    An illustration of an accountant looking at financial printouts with a magnifying glass
  • Can Industrial Policy Help Revive Struggling Regions?

    A new paper co-authored by Yale SOM’s Cameron LaPoint looks at an effort in 1980s Japan to narrow economic inequalities between geographic regions, in order to understand the potential impact of the similar U.S. CHIPS and Science Act, enacted in 2022.

    President Joe Biden with a quantum computer during a tour of an IBM facility in Poughkeepsie, New York, in 2022.