Skip to main content

All Insights Articles

  • Machine Learning Model Extracts Insights from Customer Reviews

    A new study co-authored by Yale SOM’s K. Sudhir uses natural-language analysis to learn from what customers are saying—and to infer meaning from what remains unsaid.

    An illustration of artificial intelligence
  • John Lewis’s Last Lesson for Leaders

    Yale SOM’s Jeffrey Sonnenfeld reflects on the lessons he learned from the civil rights pioneer and congressman John Lewis about voice, courage, integrity—and the dangers of being too patient.

    Congressman John Lewis is arrested for blocking traffic outside the U.S. Capitol at a protest in support of immigration reform in 2013. Photo: Drew Angerer/Getty Images.
  • Study: Controlling COVID-19 Outbreaks in Residential Colleges Requires Frequent Testing

    Using a computer model, the researchers found that weekly testing will keep outbreaks under control under relatively optimistic scenarios, but that testing every three days would be more reliable.

    A healthcare worker holding a COVID-19 testing swab
  • The Wealth Gap Facing Black Americans Is Vast—and Vastly Underestimated  

    For every $100 in wealth held by a White family, a Black family has just $10. But studies by Yale’s Jennifer Richeson and Michael Kraus show that Americans believe that the disparity is much smaller.

    An illustration of a chart of the wealth gap over the word "Inequality"
  • What Allies Should Know about Interracial Communication

    A majority of White Americans say that the Black Lives Matter movement has prompted them to have conversations about race. We asked Yale SOM’s Cydney Dupree, who has studied how people from different racial groups communicate with each other, what her research says about the dynamics of the current moment.

    Demonstrators march in St. Anthony, Minnesota, on July 6, 2020, the fourth anniversary of the murder of Philando Castile. Photo: Stephen Maturen/Getty Images.
  • The Borderlessness of Tech-Driven Media

    Dayo Olopade ’15, a lead for film and television partnerships at Google, discusses the global disruption of production, distribution, and consumption of media around the world.

    An illustration of a the planet earth wearing a mask in a TV studio
  • Does A Mutual Fund’s Past Performance Predict Its Future?

    A classic 1997 paper on mutual fund performance doesn’t describe present-day markets, Yale SOM's James Choi found.

    A road disappearing into fog
  • The U.S. Army Adapts to the Pandemic

    Richard Kidd ’93, who serves as deputy assistant secretary of the army for strategic integration, explains how the U.S. Army has responded to the COVID-19 crisis and the lessons we can learn from the experience.

    Illustration of a military council
  • How You Can Invest in Racial Justice

    Yale SOM’s Teresa Chahine and a panel of experts discussed how businesses, financial firms, and regular investors can make choices that empower local businesses and increase opportunity.

    students in a phlebotomy class
  • The Secret of Connecticut’s Success in Battling COVID-19

    Prof. Edward Kaplan explains how Connecticut has dramatically reduced the rate of infection of COVID-19 in the state—and what risks still remain.

    Shop window in a Connecticut town