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All Insights Articles

  • Building Trust with the Algorithms in Our Lives

    Consumers are wary of the recommendations made by algorithms. But according to new research co-authored by Yale SOM’s Taly Reich, showing that an algorithm can learn—that it improves over time—helps to resolve this distrust.

    An illustration of a computer thrusting suggested products at the person using it.
  • How to Give Better Gifts

    Do your loved ones want their presents to be expensive or thoughtful? Do they want to be surprised or to get items from their wish lists? We asked Professor Nathan Novemsky, a psychologist and expert in consumer behavior, to explain some of the common mistakes that gift-givers make.

    Illustration of a gift
  • Did Crypto Cause the FTX Collapse?

    Yale SOM’s Rick Antle, an accounting scholar who worked on the Bernie Madoff restitution, says that FTX was a toxic combination of a new asset and a failure of corporate controls.

    A fading image of an FTX logo on a computer screen
  • Can AI Make Economic Predictions by Reading the Newspaper? 

    In a new study, a team led by Yale SOM researchers devised a way to distill the text of the Wall Street Journal into numerical indicators, which could help policymakers predict how the business cycle will unfold over the coming months and years.

    An illustration of a robot reading the Wall Street Journal
  • Return to the Kingdom: Inside Robert Iger’s Restoration at Disney

    Yale SOM leadership expert Jeffrey Sonnenfeld provides an insider’s perspective on the move.

    Bob Chapek (left) and Robert Iger at Walt Disney World in 2019.
  • Did Ticketmaster’s Market Dominance Fuel the Chaos for Swifties?

    Taylor Swift fans scrambling for concert tickets faced endless queues and crashes on the Ticketmaster website. Yale SOM economist Florian Ederer explains the antitrust issues at play and the tradeoffs inherent in satisfying overwhelming demand.

    Taylor Swift performs at the MTV Video Music Awards in 2019.
  • Don’t Expect Pollsters to Break Their Losing Streak

    Polls predicted a “red wave,” but Democrats held the Senate and fought to a near-draw in the House. Yale SOM’s Jeffrey Sonnenfeld and Steven Tian write that after a series of polling misses, it’s time to acknowledge the fundamental flaws in pollsters’ approach.

    Voters at a polling station at the Brooklyn Museum on November 8.
  • Once COVID Vaccines Were Introduced, More Republicans Died Than Democrats

    A new Yale study co-authored by SOM’s Paul Goldsmith-Pinkham found that once vaccines were introduced, the rate of excess deaths among Republicans and Democrats began to diverge.

    The Statue of Liberty with a band-aid on her arm from a vaccination.
  • Will the Fed Keep Raising Rates?

    We asked Prof. William English, a former Fed official, to interpret the announcements at the Federal Open Market Committee’s monthly meeting last week.

    Federal Reserve Board chairman Jerome Powell answering questions at a news conference.
  • Your Packaging Is the Problem

    Caroline James ’22 , director of sustainability at Atlantic Packaging, says the current plastics recycling system is broken. She explains how new efforts by businesses and governments could move us toward a more sustainable and circular economy.

    Bundles of crushed plastic containers