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Transportation

Solving Operational Problems Is the Real Engine of CarMax’s Success

CarMax revolutionized the used car market by implementing a fixed-price retail model. But co-founder Austin Ligon ’80 says the company’s financial success came from developing efficient back-end operations through a long-term focus on process improvement.

A closeup of a car with a window sticker and a CarMax building in the background
  • Can Boeing Keep Up?

    Boeing’s leaders are placing a multi-billion dollar bet that they can bring together innovation and global reach to survive tumultuous times.

    A Boeing 787 Dreamliner
  • Women Leaders Ascend in the Aerospace and Defense Industry

    When Kathy Warden was named CEO of Northrop Grumman this week, she became the third woman CEO among the top five aerospace and defense contractors. Yale SOM’s Jeffrey Sonnenfeld writes that this welcome trend has an echo in the early history of the industry.

    Northrop Grumman B-2 Spirit
  • Where Is the Auto Industry Headed?

    How will self-driving cars and other new technology reshape the industry? Prof. Jeffrey Sonnenfeld talks with former Ford CEO Mark Fields.

    highway at night