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Marketing

Connecting with the Consumer in a Distracted Age

Todd Kaplan ’06, CMO of Kraft Heinz, has redesigned the company’s creative process to deliver “marketing that happens.”

An Oscar Mayer Wienermobile speeding down a racetrack
  • Does Data Mean Insight?

    Stephan Gans, chief insights and analytics officer for PepsiCo, makes the case for data and judgment.

    bottling plant
  • How A Sequence of Decisions Affects Later Shopping Choices

    When you’re picking out a jacket or a sofa, does it matter in what order you decide on its color, style, and material? New research suggests that the sequence may change how you categorize the object and how you decide to replace it.

    A coat rack of jackets of different colors.
  • Why Consumers Prefer Products Made by Mistake

    New research by Professor Taly Reich and her collaborators suggests that revealing mistakes in designing or manufacturing a product can enhance consumer preference.

  • Should Online Advertisers Pay for Clicks or Sales?

    A new paper provides insights into how both advertisers and publishers should think about which model to choose.

  • Can a Social Message Sell Sneakers?

    The 100-year-old sneaker company Keds has adopted women’s empowerment as its theme as it pursues a more nimble mobile-first marketing strategy.

    Several pairs of sneakers illustrated with a pink overlay
  • What’s the New Look for the Fashion Industry?

    Former CEO William McComb on how he downsized the fashion conglomerate Liz Claiborne, and what his strategy may foretell for the fashion industry.

  • What’s at Stake on Social Media?

    Sprinklr CEO Ragy Thomas discusses how social media is reshaping companies.

    Petri dishes growing icons of popular social media platforms
  • How Can Marketers Get a Message through the Noise?

    Linda Kaplan Thaler, former chairman of Publicis Kaplan Thaler, says that to make an impact, advertisements must be funny, concise, and intensely focused.

  • Can I Ask You a Question?

    We have learned to be skeptical of claims by advertisers. Can a question evade our defenses?

    Red wine bottles accompanied by a half full wine glass with a question mark
  • What Is the Impact of Big Data?

    Yale SOM’s K. Sudhir on how data analytics can change management, in marketing and beyond.