Leadership
Georgia’s Voter Suppression Law Will Be the First of Many, If CEOs Don’t Speak Up
Yale SOM’s Jeffrey Sonnenfeld and longtime UPS executive Teri Plummer McClure write that business leaders failed to live up to their pledge to defend democracy when they largely stood silent as Georgia enacted restrictions on voting.
By Intervening in Disciplinary Process, Trump Weakens Military Command Structure
Leadership experts Jeffrey Sonnenfeld of Yale SOM and General Thomas Kolditz of Rice University write that Trump’s interference in the Gallagher case violates a key principle of military law and undermines the military command structure.
Loving Your Customers Means Saying You’re Sorry—Right Away
Yale SOM's Jeffrey Sonnenfeld writes that AMC Entertainment recently provided a model on what to do when your employees harm a customer.
How Machine Learning Can Find Extremists on Social Media
Yale SOM's Tauhid Zaman investigated how artificial intelligence could assist efforts to detect and suspend extremist accounts, before they are used to recruit members and spread propaganda.
Who’s Your Leadership Role Model?
Heidi Brooks, an expert on leadership and an avid tennis player, on why we may benefit more from analyzing tennis players than presidential candidates.
A New American Revolution: CEOs Fire Back on Guns
Yale SOM’s Jeffrey Sonnenfeld writes that business leaders are speaking for the nation in standing up for action against gun violence.
Energy Companies Have the Power to Act with Purpose
Rich Lesser, CEO of the Boston Consulting Group, and Yale SOM’s Jeffrey Sonnenfeld write that when government fails to address the threat of climate change, businesses must lead.
Three Questions: Prof. James Baron on Why Performance Reviews Aren’t Working
We asked Yale SOM’s James Baron about the research on the effectiveness of annual reviews and what a better method might look like.
Three Questions: Prof. Jeffrey Sonnenfeld on Looking Beyond Shareholder Value
This week, the Business Roundtable declared a commitment to the interests of customers, employees, and local communities—not just shareholders. Yale SOM's Jeffrey Sonnenfeld says the change in position reflects an understanding among many business leaders that doing good is not antithetical to doing well.
Why Leaders Need to Care about Diversity
Eileen Murray, the co-CEO of the world’s largest hedge fund, Bridgewater Associates, says that top leaders at financial firms need to do more to foster diversity—or risk falling behind in the race to innovate.
The Man Is the Brand
The luxury shoe brand Stuart Weitzman is a now a corporate sibling to Coach, but it retains the DNA of its founder. Yale Insights talked to Weitzman about the connection a brand can make with customers and the moment he turned the spotlight on shoes.
