All Insights Articles

Should organizations favor the dependable efficiency of rules and standards or a less calculated but more flexible operation that bends to accommodate individual situations? How about both?

In a New York Times op-ed, Professor Robert J. Shiller explores the link between people’s feelings of uncertainty about the future and the unusual dynamics at work in today's economic world.

Defense spending has been a key driver of technology and innovation in the United States since the beginning of the Cold War, according to Yale SOM professor Paul Bracken. The Pentagon was a prime funder for the early growth of Silicon Valley and more recently quietly created another technology hub, focusing on defense, in northern Virginia.

Organic food is booming. Even after a dip during the financial crisis, organics have continued to grow at an impressive clip worldwide. But organic food remains a small fraction of total food consumption. Will organics will ever be able to break into the mainstream? Yale Insights talks with Denis Ring ’84, founder of organic chocolate company Ocho Candy and creator of Whole Foods’ 365 organic store brand.

Digital technology has vastly expanded the supply and the market for stock image providers like Getty Images, but it has also complicated the task of controlling their intellectual property. Jonathan Klein, Getty’s cofounder and CEO, talks about its business model and the “existential threat” posed by online image search.

Many companies use crowdsourcing in search of new ideas. But in a video interview for ESMT’s Knowledge series, Professor Linus Dahlander says that organizations seeking crowdsourced ideas end up sticking with the most familiar ones.

The online, user-generated review is a boon for consumers—a chance to sidestep promotional claims and get an honest assessment. But as soon as reviews appeared online, fake reviews followed. A study co-authored by Professor Judith Chevalier looks at the prevalence of fake hotel reviews and tests a hypothesis about who might post them and why.

When Zagat launched its first survey of New York City dining, aggregating restaurant reviews by ordinary people was a novel idea. Today, the user-generated review has moved online and is a major influence on commerce. But models for collecting and presenting opinions continue to evolve.

Investment companies including Fidelity, Putnam Investments, and Voya Financial are rolling out tools that tell investors how their retirement savings compare to those of their peers. This social comparison is intended to motivate investors to increase their savings; however, new research shows that it can have the opposite effect.

Tradeoffs are an inevitable part of doing business. And sustainability work in particular involves spending a great deal of time in the tug of war of competing priorities. Eric Spiegel, president and CEO of Siemens USA, discussed that company’s efforts to minimize tradeoffs.