Operations
An Interactive Tool Helps School Districts Redesign Their Bus Schedules—and Get Kids a Little More Sleep
Yale SOM operations scholar Zhen Lian and her co-authors created an interactive tool that helped San Francisco reach consensus on school schedules, move start times later, and save millions of dollars in transportation costs.
What is trust worth?
Steve LaVoie founded Arrowstream to improve supply-chain management in the restaurant business. He discovered that the benefits of trust in markets have been overlooked, in part because of an overemphasis on individual actors as opposed to relationships. He also learned that building and maintaining trust is hard work.