The murder of George Floyd and other high-profile incidents of police violence are part of a larger crisis of trust between U.S. police forces and the communities they protect. Yale SOM’s Rodrigo Canales says that the solution is for police organizations to think of their mission not simply as reducing crime but as building trust with citizens.

For the last three years, Yale SOM's Rodrigo Canales has led a project studying police forces in Mexico and testing approaches to building more effective and trusted departments.

Research by Yale SOM’s Rodrigo Canales and Tony Sheldon points toward a new model that brings together academics, policy makers, and NGOs from the beginning of the process in order to better integrate evidence generation into policy and practice.

Prof. Rodrigo Canales answers questions about what the DACA policy has meant to its recipients and the benefits of immigration to the U.S. economy.

Should organizations favor the dependable efficiency of rules and standards or a less calculated but more flexible operation that bends to accommodate individual situations? How about both?

If there’s one way to score a best-selling book, it’s to write about the next big thing in business. For many, design thinking has become that thing. But is it a fad or a reliable tool for building better products, services, and business processes?

Professor Rodrigo Canales discusses his research into the trade-offs inherent in social enterprises and argues that people interested in the field should pay closer attention to the challenges of achieving both social good and market success.

New research is debunking myths about microfinance and showing how organizations can effectively address problems associated with poverty. Yale faculty Dean Karlan, Tony Sheldon, and Rodrigo Canales discuss the problems and the promise in the field of microfinance and the lessons for other kinds of social enterprise.