A Yale study conducted in the early days of the COVID-19 pandemic found that feeling like part of a team reduced reported stress and burnout—an insight with implications for how any kind of organization can weather a crisis.
The devastating mental health consequences of working on the front lines of the COVID-19 pandemic are already becoming apparent. Yale SOM’s Julia DiBenigno and Harvard’s Michaela Kerrissey propose assigning dedicated mental health personnel to frontline medical units.
In this conversation, Julia chats with Amy Wrzesniewski, the Michael H. Jordan Professor of Management, about her Wall Street Journal op-ed "Promises aren't enough: Business schools need to do a better job of teaching students values" and her impressions of the role of values in leadership and work. The conversation covers the challenges that many business schools have faced in their approaches to teaching ethics along with the approach taken at our home institution at Yale.
The study suggests that for many organizations, assigning professionals from one team as points of contact to members of another—while they still maintain close ties to their own peers—may help resolve conflicts.
In this conversation, MBA student Kelley McKee joins the power pod to discuss the pitfalls and promise of delivering feedback, a time when she received feedback that motivated her, and her view that feedback is relational.
In this conversation, Julia and Michael discuss Julia’s time examining how healthcare providers influence the decisions of Army officers despite lacking formal authority.
In this conversation, Professors Heidi Brooks and Michael Kraus discuss values in the context of management.