Jon Iwata
Restoring Faith in Capitalism Starts with How Companies Create Value
Confidence in the economic system is declining amid a growing view of corporate success as a zero-sum game. Yale SOM’s Ravi Dhar and Jon Iwata argue that investments in employees, customer experience, and community trust strengthen a company’s ability to deliver long-term returns to shareholders.
How ‘Refounding’ Can Save a Company That Has Lost Its Way
Jon Iwata of Yale SOM’s Program on Stakeholder Innovation and Management found that companies can counter drift by revisiting their history to rediscover their original purpose and capabilities.