Jan U. Hagen What Can Aviation Teach Business about Managing Errors? Jan U. Hagen September 14, 2015 Professor Jan Hagen of the European School of Management and Technology (ESMT) on the aviation industry's open, immediate, and blame-free approach to errors.
What Can Aviation Teach Business about Managing Errors? Jan U. Hagen September 14, 2015 Professor Jan Hagen of the European School of Management and Technology (ESMT) on the aviation industry's open, immediate, and blame-free approach to errors.
