Skip to main content

Elisabeth Yang

  • When Crises Hit, Shovel-Ready Ideas Can Get Greenlighted Quickly

    Frontline staff and managers often face years of resistance and red tape when they try to improve organizational processes. But a Yale SOM study suggests that crises can create windows of opportunity to get those changes implemented—if advocates move fast and demonstrate the short- and long-term value of their ideas.‌

    Illustration of a worker presenting an idea amidst crisis