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Technology

How Shadow Banning Can Silently Shift Opinion Online

In a new study, Yale SOM’s Tauhid Zaman and Yen-Shao Chen show how a social media platform can shift users’ positions or increase overall polarization by selectively muting and amplifying posts in ways that appear neutral to an outside observer.

An illustration of shadowy figures moving among screens of phones and other devices
  • Mark Zuckerberg Says He’s Sorry. Where Is the Genuine Contrition? 

    The CEO of Facebook is apologizing to Congress for the company’s misuse of user data. But real contrition, Yale SOM’s Jeffrey Sonnenfeld writes, means explaining what you did wrong and making sure it doesn’t happen again.

  • Why Do Women Inventors Win Fewer Patents? 

    Women inventors are less likely to have their patent applications approved than men. But that disparity dips if an examiner can’t guess an inventor’s gender from her name.

    A drawing of an improved telegraph machine from an 1869 patent application by Thomas Edison.
  • Three Questions: Prof. Jeffrey Sonnenfeld on the Crisis at Facebook

    With legislators demanding answers from Facebook and users deleting the company's app, its top leaders have been silent. We asked Prof. Jeffrey Sonnenfeld how they should be responding to the Cambridge Analytica scandal.

    Facebook CEO Mark Zuckerberg at an event at the company’s headquarters in Menlo Park, California, in 2013. Photo: David Paul Morris/Bloomberg via Getty Images.
  • What’s the Future of Bitcoin and Blockchain?

    We asked faculty and experts across the Global Network for Advanced Management about the potential benefits and risks of Bitcoin and blockchain.

    bitcoin
  • Can We Secure Online Identities?

    Cybersecurity entrepreneur Sunil Madhu says that using credit history to identify individuals is outmoded and new tools are needed to conduct commerce securely.

    fingerprints
  • Can Blockchain Become the Infrastructure of Financial Services?

    Blythe Masters aims to remake the infrastructure of financial services with blockchain distributed ledger technology.

    ledger with traditional written entries
  • Can Regulators Keep Up with Fintech?

    Can the tech industry’s “move fast and break things” approach create innovation in financial services without wrecking the economy?

  • Social Media, the Corporation, and the State

    Yale’s Shyam Sunder assesses some of the complications that arise when multinational corporations become implicated in political questions.

  • Where Is the Auto Industry Headed?

    How will self-driving cars and other new technology reshape the industry? Prof. Jeffrey Sonnenfeld talks with former Ford CEO Mark Fields.

    highway at night
  • How to Respond to the Equifax Breach

    After the Equifax breach, Yale SOM's Shyam Saunder says, we should put the burden for protecting identities back onto major companies.

    An illustration of a microchip with a vault door