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Technology

How Shadow Banning Can Silently Shift Opinion Online

In a new study, Yale SOM’s Tauhid Zaman and Yen-Shao Chen show how a social media platform can shift users’ positions or increase overall polarization by selectively muting and amplifying posts in ways that appear neutral to an outside observer.

An illustration of shadowy figures moving among screens of phones and other devices
  • Three Questions: Prof. Paul Bracken on Europe after Brexit

    Yale SOM’s Paul Bracken, an expert in political science and strategy, says that Brexit is just one of the political and economic disruptions reshaping Europe.

    The European Parliament
  • SEC Settlement Won’t Fix Tesla

    Tesla may have reached a settlement with the SEC, Yale SOM's Jeffrey Sonnenfeld writes, but the company's board still needs to address the problems created by its brilliant, self-destructive CEO.

    Tesla dealership
  • Can Trusted Brands Beat ‘Fake News’?

    Time Inc.’s chief content officer sees “fake news” as an opportunity for trusted brands in journalism to re-emerge—if they can find a business model.

    Time Inc. headquarters
  • Is CRISPR Worth the Risk?

    Dr. Greg Licholai, a biotech entrepreneur and a lecturer at Yale SOM, explains the gene-editing technology’s potential and its dangers.

    DNA
  • The Real Problem for Mark Zuckerberg Is Mark Zuckerberg

    Since Facebook's stock structure guarantees CEO Mark Zuckerberg control, Yale SOM’s Jeffrey Sonnenfeld writes, its only hope is some brutally honest feedback from his star-studded board.

    Mark Zuckerberg at Facebook's 2008 F8 conference
  • Is Videoconferencing Still the Future?

    The age of the video call has arrived, just as science fiction predicted. Scott Wharton ’95, who leads video collaboration at Logitech, talks about the potential of videoconferencing and the steps needed to make it ubiquitous.

    Punch magazine's 1879 imagining of the hypothetical "telephonoscope."
  • Can Technology Transform the Nonprofit Sector?

    Nonprofits compete too. Could technology offer a means to improve performance, innovate, and deliver on mission?

  • Three Questions: Prof. David Bach on the Reach of European Privacy Regulations

    A change to European privacy rules has unleashed a flood of emails about updated privacy policies to customers all over the world. We asked Yale SOM’s David Bach why.

    GDPR
  • Could Better Predictions Improve End-of-Life Care?

    A statistical tool that predicts when patients with advanced cancer are likely to die could help promote patient welfare by transferring more people from aggressive interventions to hospice care.

    Screen of heart monitor
  • Three Questions: Prof. Jack Balkin on Facebook and the Risks of ‘Data Capitalism’

    What does the Facebook-Cambridge Analytica scandal say about the risks of trusting Facebook and other tech companies with our data? We talked with Yale Law School's Jack Balkin.