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Leadership

CEOs Need More Face Time, Not FaceTime

Yale SOM leadership expert Jeffrey Sonnenfeld explains how effective business leaders make the best use of face-to-face meetings with employees around the world.

A business jet on a runway at twilight
  • Can We Talk about Politics at Work?

    We asked Heidi Brooks, who studies organizational behavior and pioneered the course Everyday Leadership, for her advice on how organizations can respond positively to strong opinions and emotions around political issues—both during election season and after the votes have been cast.

    An illustration of people reading newspapers with election news.
  • Getting Corporate Diversity Programs Wrong

    Yale SOM leadership expert Jeffrey Sonnenfeld, who studied a previous wave of diversity initiatives, describes how such well-intentioned initiatives can go awry—and how to get them back on track.

    Protests sparked by the arrest of two Black men at a Starbucks location in Philadelphia in April 2018. Photo: Bastiaan Slabbers/NurPhoto via Getty Images.
  • Connecticut Governor Ned Lamont

    A year into his term as governor of Connecticut, Ned Lamont ’80 found himself with a new agenda: responding to the state’s outbreak of COVID-19, one of the first and most severe in the country. We talked with him about the partnerships he formed to bring down Connecticut’s infection rate and the risks that lie ahead.

    An illustration of Governor Ned Lamont speaking to the press wearing a mask on the beach
  • Please Mr. Postman

    Some have defended cutbacks to the United States Postal Service, weeks ahead of the election, by citing the USPS’s financial struggles. But the postal service was created to provide a public service, writes Yale SOM’s Jeffrey Sonnenfeld, not to turn a profit.

    A USPS worker wearing a mask puts envelopes in a mailbox while driving past
  • Departures from Convention

    With the Democratic National Convention taking place online, Prof. Jeffrey Sonnenfeld reflects on other conventions Americans have abandoned, and the traditions we’ve let go of, during this tumultuous time.

    The Statue of Liberty at night
  • A Climate for Change

    Judy Samuelson ’82, executive director of the Aspen Institute’s Business and Society Program, explores whether this cataclysm will trigger lasting change.

    An illustration of people in business clothes marching with signs
  • John Lewis’s Last Lesson for Leaders

    Yale SOM’s Jeffrey Sonnenfeld reflects on the lessons he learned from the civil rights pioneer and congressman John Lewis about voice, courage, integrity—and the dangers of being too patient.

    Congressman John Lewis is arrested for blocking traffic outside the U.S. Capitol at a protest in support of immigration reform in 2013. Photo: Drew Angerer/Getty Images.
  • The U.S. Army Adapts to the Pandemic

    Richard Kidd ’93, who serves as deputy assistant secretary of the army for strategic integration, explains how the U.S. Army has responded to the COVID-19 crisis and the lessons we can learn from the experience.

    Illustration of a military council
  • Supporting Patients and Families 

    Jessica Nymeyer ’16 describes working on the palliative care team at the Montefiore Medical Center in the Bronx.

    An illustration of a nurse in full PPE holding the hand of a patient attached to a respirator
  • How White Managers Can Respond to Anti-Black Violence

    Yale SOM’s Michael Kraus offers a series of concrete steps that leaders can take to combat racism in their own organizations—and contribute to the societal fight against injustice.

    A demonstrator speaking to police officers during a protest on May 31, 2020, in Kansas City, Missouri. Photo: Jamie Squire/Getty Images.