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Management in Practice

  • How does Visa leverage the Olympics?

    The 2012 Summer Olympic Games start in four months. As athletes around the world train for the biggest moment of their lives, marketers are also preparing for a huge opportunity—a chance to get the whole world's attention. Antonio Lucio, CMO of Visa, describes how his company leverages major global events like the Olympics.

  • How does Google keep innovating?

    In its early days Google didn’t have a marketing team. Now with many brands to support, the company has brought its data-driven approach to its relationship with users and advertisers. Qn magazine spoke with Claire Hughes Johnson, VP of new products, media, and platforms, about the role of marketing in launching new products.

  • Should the government subsidize alternative energy?

    When solar panel manufacturer Solyndra went bankrupt after receiving millions in federal loan guarantees, some said that the government should stop interfering in energy markets. Nancy Pfund and Ben Healey show that the U.S. government has a long history of subsidizing emerging forms of energy, dating back to the 19th century.

  • What is the future of venture capital?

    On December 2, 2011, a panel of Yale SOM alumni from the venture capital and technology fields discussed their own experiences and reflected on the current state of venture capital; disruptive new models for raising financing, such as social media; and the outlook for the industry.

  • Is there profit in outer space?

    Getting a rocket into space is complicated business. In addition to expertise in physics, materials science, and electronics, you need the business savvy to create a sustainable company in an industry replete with flameouts.

    A view of Earth from orbit
  • How do you sell steel?

    How does a manufacturing company in Baltimore thrive selling steel around the world? Titan Steel Corporation keeps manufacturing jobs in the U.S. by continually adapting to shifting suppliers and customers as macro trends and exchange-rate shifts alter the global competitive landscape.

  • How will healthcare reform change the economy?

    The highly contentious healthcare reform act passed in 2010 is being implemented over the next several years. Businesses, ranging from mom-and-pop operations to global corporations, are struggling to understand how it will affect them. Two healthcare experts with direct experience of policymaking and business decision making discuss what’s ahead.

  • Where should our trash go?

    There's a recycling bin on every doorstep, as cities push to recycle as much solid waste as possible. But Lanny Hickman, the former executive director of the Solid Waste Association of North America, says that we should think of recycling as just one more way to remove solid waste, with its own costs and benefits. He argues that we waste an opportunity by not converting more of our garbage into electricity.

    Flammable garbage from Hogbytorp, a recycling facility
  • When do you know you're a leader?

    Two accomplished graduates of Yale SOM talk about their transitions to leadership roles with Amy Wrzesniewski, associate professor of organizational behavior.

  • Can design thinking reshape an esteemed institution?

    As chair of medicine at Mayo Clinic, Dr. Nicholas LaRusso started a small experiment to see whether teams of doctors and designers could redesign the way healthcare is experienced and delivered. After introducing the design world's rapid prototyping approach to test potential changes to waiting rooms or integration of technology, he found himself heading the Mayo Clinic Center for Innovation promoting innovation throughout the institution.