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Management in Practice

  • Feeding First Responders

    John Wang SOM/YLS ’09, founder of the Queens Night Market, describes transforming the community camaraderie and diverse food that made the market a draw into a project to feed first responders.

    A takeout box decorated to look like a hospital, with the text "thank you"
  • Providing Childcare for First Responders 

    The childcare provider Bright Horizons, founded by Linda Mason ’80, has pivoted to open centers for the children of first responders. Mason says that however devastating the impacts of the pandemic, there are reasons for hope and pride in this crucible moment.

    A teacher with a mask and a group of children
  • Guiding Family Firms During a Pandemic

    Seán O’Dowd ’03 of Silvercrest Asset Management, who works with family firms, says that while conservatively managed businesses are well positioned to handle an ordinary crisis, even well-run small-and medium-sized firms need help from the government right now.

    An illustration of images from a variety of industries
  • Opening Restaurants in a Pandemic

    Seth Goldman ’95, the co-founder of Honest Tea and chair of Beyond Meat, was opening PLNT Burger, a new chain of plant-based restaurants, as the global pandemic struck. 

    An illustration of a plant-based burger
  • Helping the Hardest Hit

    Even when the economy was roaring along, far too many Americans lacked the savings and support to respond to an unexpected loss of income. The COVID-19 crisis has thrown that fragility into stark relief.

    A graphic of an umbrella made out of money sheltering houses with faces
  • A Vast Experiment in Remote Work

    Scott Wharton ’95, who leads Logitech’s video collaboration group, sees far-reaching and sustained changes from the remote work explosion forced on us by the pandemic.

    An illustration of people communicating through videoconferencing software
  • Investing in Vietnam’s Future

    Venture capitalist Eddie Thai ’12 says that the pandemic is doing economic damage to Vietnam’s globalization-driven tech sector, even as some companies in his portfolio see their valuations grow.

    An illustration showing volatile financial results through boats on the ocean
  • Manage Your Team with Empathy

    Laszlo Bock ’99, CEO of Humu, says that right now, checking in on how your team members are doing is is the most important thing you can to keep your organization productive.

    Graphic showing empathy in business
  • Are Electronic Health Records Useful Yet? 

    The story of EHRs serves as a prelude to what we’re experiencing today in almost every facet of our lives: a utopian promise of ubiquitous data tempered by technical challenges and concerns over privacy.

    Javier Larrea/Alamy Stock Photo